Member-Focused Teller: Grow Your Banking Career

IH Mississippi Valley Credit Union; Silvis (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Outstanding training

Competitive compensation

401(k) with company match and profit分享

Paid time off with paid holidays

Life Insurance

Paid Community Volunteering

Education reimbursement

Fitness reimbursement

Health insurance including dental and視

Job summary

IH Mississippi Valley Credit Union (IHMVCU) in Silvis, Illinois seeks a member-focused Teller to provide accurate financial transactions and personalized solutions while delivering superior member service. Some travel to assist other branch locations may be required.

Education includes a High School Diploma or equivalent, with finance/business education as a plus; strong interpersonal skills and integrity are essential for building lasting member relationships in a fast-paced environment.

Qualifications

• High School Diploma or equivalent, additional education in finance, business or related field is a plus.
• Strong customer support and problem solving skills preferred.
• High level of integrity and commitment to exceptional member service with genuine desire to help others.
• Ability to build rapport quickly, actively listen and develop strong member relationships.
• Strong attention to detail skills and commitment to accuracy.
• Team-oriented with the flexibility to adapt and support various member needs in a fast-paced environment.

Responsibilities

• Actively listen to members' needs to identify, assess and educate on solutions that may include products and services such as deposit accounts, loans and credit cards.
• Process a variety of transactions, including deposits, withdrawals, transfers, loan payments, and check cashing accurately and efficiently.
• Responds to member inquiries regarding the operation of accounts, access to services, resolving account discrepancies, balancing, and reconciling, adding or reducing service features on various accounts, and assisting members to make the most effective usage of service offerings.
• Follow all cash, dual control and daily work documentation procedures, to include balancing all work and cash drawer daily.

Education

High School Diploma or equivalent

Job description

IH Mississippi Valley Credit Union (IHMVCU) in Silvis, Illinois seeks a member-focused Teller to provide accurate financial transactions and personalized solutions while delivering superior member service. Some travel to assist other branch locations may be required.

Education includes a High School Diploma or equivalent, with finance/business education as a plus; strong interpersonal skills and integrity are essential for building lasting member relationships in a fast-paced environment.