Member-Focused Teller: Fast Transactions & Solutions

Reasors Food Stores; Marietta (GA); On-site; USD 32,000 - 40,000; Full time

Job summary

iTHINK Financial Credit Union is seeking a detail-oriented member service associate to welcome members, process transactions, and provide information on products and services. The role emphasizes accuracy, regulatory compliance, and a high standard of customer care.

Responsibilities include handling deposits/withdrawals, balancing cash, and executing opening/closing procedures in a fast-paced environment. Training covers BSA/AML policies and Cybersecurity guidelines to ensure secure operations.

Qualifications

• High school education or equivalent.
• Two years’ experience or equivalent.
• Strong knowledge of BSA, AML, OFAC policies and related forms.

Responsibilities

• Welcome members in a friendly, professional manner and provide a seamless experience.
• Process daily transactions: deposits, withdrawals, payments, and balancing.
• Inform members about promotions, services, and product features.
• Complete opening/closing procedures and balance cash and ATMs.
• Adhere to BSA/AML policies and document required reports accurately.
• Understand and describe cybersecurity standards and guidelines for safety.

Skills

Cash handling

Customer service

Regulatory compliance

Education

High school education

Job description

iTHINK Financial Credit Union is seeking a detail-oriented member service associate to welcome members, process transactions, and provide information on products and services. The role emphasizes accuracy, regulatory compliance, and a high standard of customer care.

Responsibilities include handling deposits/withdrawals, balancing cash, and executing opening/closing procedures in a fast-paced environment. Training covers BSA/AML policies and Cybersecurity guidelines to ensure secure operations.