Customer-Focused Teller — Fast-Paced Banking

REV Federal Credit Union; Parkersburg (WV); On-site; USD 28,000 - 34,000; Full time

Job summary

REV Federal Credit Union is seeking a Teller to deliver exceptional member experiences at the front line. You will handle routine financial transactions, educate members on digital tools, and support branch goals with accuracy and professionalism.

Ideal candidates bring basic math skills, strong communication, and a willingness to grow within the organization while complying with banking regulations and policies.

Qualifications

• High School diploma or equivalent education and experience.
• 6 months of customer service, cash handling, or retail banking experience.
• Compliance with governing regulations (BSA, OFAC, Patriot Act).

Responsibilities

• Serve as frontline ambassador with warm, courteous, accurate service.
• Process deposits, withdrawals, loan payments, and check cashing accurately.
• Listen to member needs and connect to appropriate products or specialists.
• Balance cash drawer daily following internal controls.
• Resolve member inquiries and discrepancies with empathy and urgency.
• Educate members on online and mobile banking self-service options.
• Contribute to team sales and service goals by deepening relationships.
• Support branch operations and uphold team culture with reliability.

Skills

Basic math aptitude

Interpersonal skills

Attention to detail

Reliability

Bilingual a plus

Growth mindset

Regulatory compliance

Education

High School diploma or equivalent

Job description

REV Federal Credit Union is seeking a Teller to deliver exceptional member experiences at the front line. You will handle routine financial transactions, educate members on digital tools, and support branch goals with accuracy and professionalism.

Ideal candidates bring basic math skills, strong communication, and a willingness to grow within the organization while complying with banking regulations and policies.