Member-Focused Financial Services Advisor

Arkansas Federal Credit Union; Town of Springdale (WI); On-site; USD 20,664,000 - 34,440,000; Full time

Benefits offered by this job

No weekends

Earn up to $25/hr

Paid holidays

Tuition reimbursement

401(k) with employer match

Job summary

Arkansas Federal Credit Union is seeking a Financial Service Representative to engage members in meaningful conversations and help them reach their financial goals. You will recommend products, maintain accounts, and guide members through loan applications, while building lasting relationships within the community.

The role emphasizes service excellence with no weekend shifts, opportunities for learning and advancement, and comprehensive benefits.

Qualifications

• Minimum of 2 years' related customer service experience.
• High school diploma or equivalent.

Responsibilities

• Build positive relationships and earn member trust to retain long-term connections.
• Understand Arkansas Federal products to enhance the member experience and attract new members.
• Use a proven model to identify member needs and make financial recommendations.
• Maintain member accounts and assist with loan applications and requests.

Skills

Customer service

Communication

Tech proficiency

Financial products knowledge

Education

High school diploma or equivalent

Job description

Arkansas Federal Credit Union is seeking a Financial Service Representative to engage members in meaningful conversations and help them reach their financial goals. You will recommend products, maintain accounts, and guide members through loan applications, while building lasting relationships within the community.

The role emphasizes service excellence with no weekend shifts, opportunities for learning and advancement, and comprehensive benefits.