Financial Service Rep - Help Members Reach Goals

Arkansas Federal Credit Union; Springdale (AR); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Up to $25/hr

No weekends

Medical, dental, vision & life

401(k) with employer match

Tuition reimbursement

Paid time off and holidays

Advancement opportunities

Job summary

Arkansas Federal Credit Union in Springdale is seeking a Financial Service Representative to serve members with friendly, knowledgeable financial guidance and products that meet their needs.

You will build trust, guide loan applications, maintain member accounts, and help deepen relationships while enjoying development opportunities, competitive pay up to $25/hr, and a no-weekends schedule.

Qualifications

• Minimum 2 years of related customer service experience
• Friendly, conversational and trustworthy
• Technologically proficient
• Knowledgeable of financial industry models and products
• Educated with at least a high school diploma or equivalent

Responsibilities

• Build positive relationships and earn member trust to retain long-term connections
• Understand Arkansas Federal products to enhance the member experience, deepen relationships and attract new members
• Use a proven model to identify members' needs in order to make financial recommendations
• Member account maintenance
• Guide and assist members and business partners through loan applications and other member requests

Skills

Customer service

Communication

Tech proficiency

Empathy

Education

High school diploma or equivalent

Job description

Arkansas Federal Credit Union in Springdale is seeking a Financial Service Representative to serve members with friendly, knowledgeable financial guidance and products that meet their needs.

You will build trust, guide loan applications, maintain member accounts, and help deepen relationships while enjoying development opportunities, competitive pay up to $25/hr, and a no-weekends schedule.