Member-Focused Consumer Lending Specialist

Horizon Federal Credit Union; Williamsport (Lycoming County); Vor Ort; USD 17.000 - 21.000; Vollzeit

Zusammenfassung

Horizon Federal Credit Union in Williamsport, PA is seeking a Consumer Lending Professional to manage the loan process from inquiry to funding, ensuring accuracy and compliance. The role emphasizes delivering exceptional member service and maintaining up-to-date knowledge of lending products.

You will review applications, coordinate with underwriters, prepare closing documents, and assist members in selecting lending options while adhering to policies and procedures.

Qualifikationen

• Two years’ minimum customer service, lending, or retail experience.
• NMLS required.
• Thorough comprehension of credit union’s consumer loan documents.

Aufgaben

• Assist with managing the consumer loan pipeline and coordinate with underwriters.
• Review loan applications and documentation for completeness, accuracy, and compliance.
• Prepare loan closing documents and file post-disbursement documents as needed.
• Investigate missing or incomplete information and follow up to verify details.
• Communicate loan status clearly to members and colleagues.
• Promote Horizon lending products and cross-sell when appropriate.

Kenntnisse

Customer service

Lending knowledge

Interpersonal communication

Ausbildung

High school diploma or equivalent

Tools

PC-based programs

Jobbeschreibung

Horizon Federal Credit Union in Williamsport, PA is seeking a Consumer Lending Professional to manage the loan process from inquiry to funding, ensuring accuracy and compliance. The role emphasizes delivering exceptional member service and maintaining up-to-date knowledge of lending products.

You will review applications, coordinate with underwriters, prepare closing documents, and assist members in selecting lending options while adhering to policies and procedures.