Member-First Personal Shopper & Fulfillment Pro

Sam's East, Inc.; Mount Pleasant (MI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Education benefits

Job summary

Sam's East, Inc. is seeking staff to assist Members by promoting Membership benefits and facilitating upgrades and credit accounts. You will participate in sales events and strive to meet Membership goals while ensuring safe, accurate order processing and assistance to Members.

Responsibilities include providing information on benefits, processing upgrades and payments, and executing member orders with attention to detail and customer service excellence.

Qualifications

• Customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to promote benefits and products to Members.

Responsibilities

• Promotes membership benefits and products to Members and supports membership goals.
• Processes Membership upgrades and credit accounts.
• Fulfills Member orders by reviewing, pulling, and invoicing with accuracy.
• Ensures safety by following all safety standards and reporting hazards.
• Delivers reliable service and helps Members with purchasing decisions.

Skills

Customer service

Sales support

Membership knowledge

Job description

Sam's East, Inc. is seeking staff to assist Members by promoting Membership benefits and facilitating upgrades and credit accounts. You will participate in sales events and strive to meet Membership goals while ensuring safe, accurate order processing and assistance to Members.

Responsibilities include providing information on benefits, processing upgrades and payments, and executing member orders with attention to detail and customer service excellence.