Member Experience & Wellness Associate

Auburn YMCA-WEIU; City of Auburn (NY); On-site; USD 17,000 - 22,000; Full time

Job summary

Auburn YMCA-WEIU in Auburn, NY seeks a Wellness Team member to support a welcoming environment for members of all backgrounds. The role includes maintaining fitness areas in line with YMCA and New York State guidelines and supporting other departments as needed.

The successful candidate will have a High School diploma, strong interpersonal and problem-solving skills, and will obtain CPR, First Aid and AED within 30 days of employment.

Qualifications

• High School diploma or equivalent.
• Excellent interpersonal and problem-solving skills.
• Ability to multitask and stay organized in a busy fitness environment.

Responsibilities

• Provide excellent service to members, guests, and program participants.
• Establish relationships with members and learn their names; assist with tours.
• Instruct members on proper use of fitness equipment.
• Maintain facility cleanliness, including disinfecting the fitness center and weight room.
• Learn and execute opening/closing procedures and emergency procedures.
• Assist maintenance with setup/teardown and snow/ice maintenance when necessary.
• Assist the Member Services Desk with phone duties, class scheduling, and temperature checks when needed.
• Respond to emergencies and act as part of the team for alarms and incidents.
• Report safety, security or emergency items to the Membership Director or authorities.
• Complete shift reports and attend required staff meetings and trainings.

Skills

Interpersonal skills

Problem solving

Organization

Multitasking

Education

High School diploma or equivalent

Job description

Auburn YMCA-WEIU in Auburn, NY seeks a Wellness Team member to support a welcoming environment for members of all backgrounds. The role includes maintaining fitness areas in line with YMCA and New York State guidelines and supporting other departments as needed.

The successful candidate will have a High School diploma, strong interpersonal and problem-solving skills, and will obtain CPR, First Aid and AED within 30 days of employment.