Member Experience Teller – Grow Relationships & Transactions

Paycom - ATS; Nampa (ID); On-site; USD 32,000 - 42,000; Full time

Job summary

Capital Educators Federal Credit Union in Nampa, ID seeks a Teller II to promote member financial well-being through engaging conversations and accurate processing of transactions. You will handle cash, assist with new memberships, and educate members on Credit Union products while delivering an outstanding member experience.

The role requires 1–3 years of related experience and a high school diploma or GED. Local branches operate with flexible hours to serve members Monday through Saturday.

Qualifications

• Experience: One year to three years of similar or related experience.
• Education: A high school education or GED.

Responsibilities

• Assist members with account inquiries, perform cash and non-cash transactions with accuracy.
• Open, close, or maintain member accounts and enroll new memberships.
• Resolve complex inquiries, research solutions, and escalate when needed.
• Balance cash and daily transactions with minimal errors.
• Maintain knowledge of credit union products and promotions.

Skills

Cash handling

Customer service

Account maintenance

New memberships

Product knowledge

Education

High school diploma or GED

Job description

Capital Educators Federal Credit Union in Nampa, ID seeks a Teller II to promote member financial well-being through engaging conversations and accurate processing of transactions. You will handle cash, assist with new memberships, and educate members on Credit Union products while delivering an outstanding member experience.

The role requires 1–3 years of related experience and a high school diploma or GED. Local branches operate with flexible hours to serve members Monday through Saturday.