Member Experience Teller (Bilingual Preferred)

Fortera Credit Union; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Fortera Credit Union in Nashville, TN is seeking a friendly Teller to deliver exceptional member experiences while processing transactions and promoting credit union products. You will handle deposits, withdrawals, loan payments, and checks, maintain a balanced cash drawer, and assist members with online and mobile banking.

Training may occur in Clarksville, TN, with opportunities for career growth. Strong cash handling, customer service, and bilingual English/Spanish will help you succeed in a

Qualifications

• Six months experience in cash handling or customer service.
• Basic math and cash-drawer balancing skills.
• Bilingual English/Spanish preferred, strong interpersonal skills.

Responsibilities

• Process deposits, withdrawals, loan payments, cashiers’ checks, money orders, and cash advances.
• Provide courteous service and educate members on products and services.
• Maintain a balanced cash drawer and follow balancing procedures.
• Educate members on remote services (online/mobile banking).
• Maintain privacy of member information and resolve questions promptly.
• Collaborate with branch team and participate in trainings.

Skills

Cash handling

Customer service

Math

Communication

Multitasking

PC proficiency

Education

High school diploma

Tools

Banking software

Job description

Fortera Credit Union in Nashville, TN is seeking a friendly Teller to deliver exceptional member experiences while processing transactions and promoting credit union products. You will handle deposits, withdrawals, loan payments, and checks, maintain a balanced cash drawer, and assist members with online and mobile banking.

Training may occur in Clarksville, TN, with opportunities for career growth. Strong cash handling, customer service, and bilingual English/Spanish will help you succeed in a