Member Experience Teller | Banking Support & Growth

Navigant Credit Union; Cumberland (RI); On-site; USD 21,000 - 28,000; Full time

Job summary

Navigant Credit Union is seeking a Teller in Rhode Island to greet members, handle routine transactions, and connect customers to the right resources. You’ll contribute to a welcoming branch experience and support team goals while upholding privacy and accuracy in every interaction.

The position emphasizes cash handling, friendly service, and collaboration with colleagues. A high school diploma or GED is required, and Friday/Saturday shifts are necessary.

Qualifications

• Attention to detail and accuracy in cash handling and data entry.
• Previous customer service or cash-handling experience preferred but not required.
• Strong interpersonal and communication skills for member interactions.
• Ability to learn new systems and protect member privacy.
• Cash handling accuracy and trusted in a team environment.
• Weekend availability (Friday and Saturday) is required.

Responsibilities

• Create a great member experience: Welcome members, listen to their needs, and provide friendly, professional service with every interaction.
• Handle transactions with confidence: Accurately process deposits, withdrawals, payments, check cashing, transfers, and other routine transactions.
• Build member relationships: Get to know our members, recognize opportunities to help, and connect them with the right team member or financial solution.
• Solve everyday problems: Answer questions, address routine account concerns, and take ownership of helping members get the support they need.
• Protect our members: Follow established procedures for transaction accuracy, member identification, privacy, fraud prevention, and cash handling.
• Support your team: Work collaboratively with branch teammates to achieve service goals and keep daily branch operations running smoothly.
• Continue to grow: Build knowledge of banking, credit union products, and member service through hands-on experience, training, and coaching.

Skills

Attention to detail

Customer service

Interpersonal communication

Cash handling

Basic computer skills

Teamwork

Confidentiality

Availability: Fri/Sat

Education

High school diploma or GED

Job description

Navigant Credit Union is seeking a Teller in Rhode Island to greet members, handle routine transactions, and connect customers to the right resources. You’ll contribute to a welcoming branch experience and support team goals while upholding privacy and accuracy in every interaction.

The position emphasizes cash handling, friendly service, and collaboration with colleagues. A high school diploma or GED is required, and Friday/Saturday shifts are necessary.