Member Experience Teller

Credit Union ONE; Ferndale (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid holidays

Tuition assistance

Student loan repayment assistance

Life insurance

Paid time off

Job summary

Credit Union ONE is hiring a teller in Ferndale, MI to greet members, process routine financial transactions, and recommend suitable banking products. The role focuses on resolving member questions and maintaining accurate cash handling while upholding Credit Union ONE policies.

You will identify member needs, balance cash drawers, and engage in cross-selling while delivering friendly service to our valued members.

Qualifications

• High school diploma or GED required.
• Ability to verbally communicate clearly and professionally.
• Excellent organizational and time management skills.
• Background checks required.
• Prior related experience in retail, banking, or sales is a plus.

Responsibilities

• Greet members warmly and identify needs.
• Process routine financial transactions (deposits, withdrawals, payments) accurately.
• Identify member needs for additional services and refer products accordingly.
• Assist members with questions and/or problems relating to their accounts.
• Balance currency, coin, and checks in the cash drawer with data in the system.
• Sell/cross-sell additional products or services.

Skills

Customer service

Sales

Cash handling

Verbal communication

Education

High School Diploma or GED

Job description

Credit Union ONE is hiring a teller in Ferndale, MI to greet members, process routine financial transactions, and recommend suitable banking products. The role focuses on resolving member questions and maintaining accurate cash handling while upholding Credit Union ONE policies.

You will identify member needs, balance cash drawers, and engage in cross-selling while delivering friendly service to our valued members.