Teller - Ferndale

Credit-Union-One; Ferndale (MI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Holidays

Tuition Assistance

Student Loan Repayment Assistance

Life Insurance

Paid Time Off

Advancement Opportunities

Job summary

Credit Union ONE is seeking a friendly and detail-oriented teller to serve members and process routine transactions. You will listen to member needs, explain available products, and resolve any account questions with accuracy and care.

Applicants should have a High School Diploma or GED, strong communication and organizational skills, and be comfortable with background checks. Prior experience in retail, banking, or sales is a plus.

Qualifications

• High school diploma or GED required.
• Ability to communicate clearly and professionally.
• Excellent organizational and time-management skills.
• Prior retail, banking, or sales experience is a plus.
• Background checks required.

Responsibilities

• Greet members warmly and assess their needs.
• Process routine financial transactions (deposits, withdrawals, payments) accurately and per policies.
• Identify member needs for additional services and explain products accordingly.
• Assist members with questions or problems regarding their accounts.
• Balance currency, coin, and checks in cash drawer with computer data.
• Sell/cross-sell additional products or services.

Skills

Customer service

Cash handling

Verbal communication

Organizational skills

Problem resolution

Sales

Education

High School Diploma or GED

Tools

POS system

Job description

At Credit Union ONE, our tellers do more than handle money; they build and maintain relationships with our valued members. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. This position will process routine financial transactions, promote appropriate products and services by listening and determining each member’s individual needs while effectively resolving member problems and disputes in a timely manner.

• Greets members warmly and asks questions to determine their needs
• Processes member financial transactions (deposits, withdrawals, payments, etc.) accurately and in accord with Credit Union ONE policies and procedures
• Identify member needs for additional services by actively listening, and responding by suggesting and explaining products and services while referring member appropriately
• Assists members with questions and/or problems relating to their accounts
• Balances currency, coin, and checks in cash drawer matching totaled amounts with data in computer system
• Sells/ cross-sells additional products or services

Qualifications:

• High school diploma or general education degree (GED)
• Ability to verbally communicate clearly and professionally
• Excellent organizational and time management skills
• Having prior related experience is a plus (retail, banking, or sales)
• Background checks required

Credit Union ONE offers a competitive benefit package for Full and Part time employees including medical, dental, and vision insurance. We also offer advancement opportunities, paid holidays, tuition assistance, student loan repayment assistance, 401k, life insurance, and paid time off.

Qualifications

Behaviors

Required

Dedicated

Devoted to a task or purpose with loyalty or integrity

Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Goal Completion

Inspired to perform well by the completion of tasks

Self-Starter

Inspired to perform without outside help

Growth Opportunities

Inspired to perform well by the chance to take on more responsibility

Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals

Education

Required

High School / GED or better.

Experience

Required

1 year:

Customer Service, Sales, or Cash Handling

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.