Member Experience Team Lead

Sam's East, Inc.; Joplin (MO); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Life insurance

Paid time off

Job summary

Walmart Inc. at Sam's Club in Joplin, Missouri, is seeking candidates to assist in supervising associates, delivering member service, and supporting store operations.

The role emphasizes implementing company policies, Open Door guidance, and ethical standards while helping customers select products and services. The position involves teamwork, training, scheduling, and promoting memberships, with opportunities for bonuses and comprehensive benefits.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register)
• 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervision of associates in assigned area.
• Provide member service and resolve member complaints according to guidelines.
• Support recruiting, scheduling, coaching and evaluating associates.

Skills

Customer service

Front-end equipment operation

Tools

Cash register

Job description

Walmart Inc. at Sam's Club in Joplin, Missouri, is seeking candidates to assist in supervising associates, delivering member service, and supporting store operations.

The role emphasizes implementing company policies, Open Door guidance, and ethical standards while helping customers select products and services. The position involves teamwork, training, scheduling, and promoting memberships, with opportunities for bonuses and comprehensive benefits.