Member Experience Team Lead

Walmart Inc.; City of Elmira (NY); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health benefits include medical,vision

401(k) plan

Stock purchase plan

Company-paid life insurance

Paid time off (PTO) and leave options

Disability benefits

Employee discounts

Live Better U education program

Job summary

Walmart Inc. Sam's Club location in Elmira, NY is seeking an associate to assist management with supervising associates, assigning duties, training on processes, and supporting member service approaches to resolve issues per company guidelines.

The role involves processing memberships, assisting with transactions, and promoting membership benefits within the store environment. Responsibilities include overseeing area operations, handling returns, managing merchandise availability, and

Qualifications

• 6 months retail experience including operating front-end equipment (for example, cash register).
• Must be 18 years of age or older.

Responsibilities

• Supervise associates by assigning duties, training on processes and procedures.
• Provide direction on member service approaches to resolve issues per policy.
• Assist members with purchases, memberships, and self-checkout options.
• Handle returns and claims while ensuring accuracy and policy compliance.

Skills

Retail experience

Customer service

Tools

Cash register

Job description

Walmart Inc. Sam's Club location in Elmira, NY is seeking an associate to assist management with supervising associates, assigning duties, training on processes, and supporting member service approaches to resolve issues per company guidelines.

The role involves processing memberships, assisting with transactions, and promoting membership benefits within the store environment. Responsibilities include overseeing area operations, handling returns, managing merchandise availability, and