Member Experience Specialist with Black Card Perks

Planet Fitness; Kansas City (MO); On-site; USD 30,000 - 42,000; Part time

Benefits offered by this job

PF Black Card membership

Opportunities for growth

Job summary

Planet Fitness is seeking a energetic Member Services Representative to welcome members, answer questions, enroll new members, and maintain a clean, friendly club environment. You’ll be the face of a judgment-free, welcoming brand and help with front-desk operations at the Kansas City club.

Responsibilities include check-ins, tours, and guiding members through PF Black Card amenities, with shifts including weekends and holidays. Rise with a growing team and enjoy the opportunity for growth.

Qualifications

• Must be at least 18 years old.
• High School diploma or GED required.
• Ability to lift up to 50 lbs and stand for extended periods.
• Reliable, punctual and customer-focused.
• Excellent communication and people skills.

Responsibilities

• Provide members with a positive, helpful experience and assist them with fitness goals.
• Check in members at the welcome desk and greet/farewell staff and guests.
• Lead tours of the club and assist with member enrollment.
• Introduce members to PF Black Card amenities.
• Support daily club responsibilities and maintain a clean, welcoming environment.

Skills

Customer service

Interpersonal skills

Dependability

Education

High School diploma or GED

Job description

Planet Fitness is seeking a energetic Member Services Representative to welcome members, answer questions, enroll new members, and maintain a clean, friendly club environment. You’ll be the face of a judgment-free, welcoming brand and help with front-desk operations at the Kansas City club.

Responsibilities include check-ins, tours, and guiding members through PF Black Card amenities, with shifts including weekends and holidays. Rise with a growing team and enjoy the opportunity for growth.