Member Experience Specialist

Planet Fitness; Marshall (TX); On-site; USD 17,000 - 21,000; Part time

Job summary

Planet Fitness is seeking a Member Services Representative to provide a welcoming and energetic front-desk experience. You will greet members, assist with enrollment, and help maintain a clean, judgment-free club environment.

You’ll engage with members, answer questions, and promote PF Black Card amenities as part of a friendly team. The ideal candidate has a high school diploma, is at least 18 years old, and can lift up to 50 lbs.

Qualifications

• Customer-facing experience preferred.
• Strong communication and interpersonal skills.
• Able to maintain a positive attitude in a fast-paced environment.
• Willingness to learn and grow with the team.

Responsibilities

• Provide high-energy, positive service at the front desk.
• Greet and assist members, and guide tours of the club.
• Assist with member enrollment and sign-ups for programs and classes.
• Support club operations and cleanliness to maintain a welcoming environment.

Skills

Customer service

Communication

Energy and positivity

Teamwork

Education

High School diploma or GED

Job description

Planet Fitness is seeking a Member Services Representative to provide a welcoming and energetic front-desk experience. You will greet members, assist with enrollment, and help maintain a clean, judgment-free club environment.

You’ll engage with members, answer questions, and promote PF Black Card amenities as part of a friendly team. The ideal candidate has a high school diploma, is at least 18 years old, and can lift up to 50 lbs.