Member Experience Specialist - Service & Tech Training

Walmart Inc.; Graniteville (SC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Live Better U

Paid time off

Job summary

Sam’s Club is hiring at 220 Jefferson Davis Hwy, Aiken, SC 29801. The role supports member services, checkout operations, and processing purchases in a fast-paced retail environment. You will help members with payments, returns, exchanges, and use self-service tools to enhance the shopping experience.

The position emphasizes safety, loss prevention, and teamwork. Training opportunities and a supportive environment are provided, with shifts that may vary and a focus on customer satisfaction.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience working with mobile retail applications.

Responsibilities

• Provides member service and processes member purchases.
• Maintains the checkout area and supports self-service technology.
• Assists with payments, returns, refunds, and exchanges per policy.
• Ensures safety and follows company security practices.
• Delivers training on processes and new technology to frontline staff.

Skills

Customer service

Cash handling

Retail tech

POS operations

Tools

Mobile retail apps

Job description

Sam’s Club is hiring at 220 Jefferson Davis Hwy, Aiken, SC 29801. The role supports member services, checkout operations, and processing purchases in a fast-paced retail environment. You will help members with payments, returns, exchanges, and use self-service tools to enhance the shopping experience.

The position emphasizes safety, loss prevention, and teamwork. Training opportunities and a supportive environment are provided, with shifts that may vary and a focus on customer satisfaction.