Member Experience Shopper - Growth & Benefits

Sam's Club; Appleton (WI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and life insurance

Paid time off

Employee discounts

Tuition assistance (Live Better U)

Job summary

Sam's Club in Appleton, WI is seeking a dedicated team member to support Membership by explaining benefits, promoting value, and processing upgrades and credit accounts. You will fulfill Member orders, pull items from shelves, scan, wrap, and palletize, while ensuring accuracy and secure handling of invoices.

The role emphasizes delivering outstanding Member service, helping customers with purchases, locating items, and resolving issues.

Responsibilities

• Develops and supports Membership by providing information on Membership benefits and promoting the value of products and services.
• Processes Membership upgrades and credit accounts as required.
• Completes Member Fax n Pull and Click n Pull orders, scanning items, wrapping and palletizing, and ensuring order accuracy and secure handling.
• Provides Member service by acknowledging needs, assisting purchasing decisions, locating merchandise and resolving issues.
• Follows safety procedures, reports unsafe conditions, and adheres to company standards and ethics.

Job description

Sam's Club in Appleton, WI is seeking a dedicated team member to support Membership by explaining benefits, promoting value, and processing upgrades and credit accounts. You will fulfill Member orders, pull items from shelves, scan, wrap, and palletize, while ensuring accuracy and secure handling of invoices.

The role emphasizes delivering outstanding Member service, helping customers with purchases, locating items, and resolving issues.