Member Experience Specialist II

Wescom Credit Union WeCare Foundation; Costa Mesa (CA); On-site; USD 34,867 - 48,780; Full time

Job summary

Wescom Credit Union WeCare Foundation is hiring a Member Service Representative in Costa Mesa, California, to provide consultative services regarding credit union products. The role involves assisting members in establishing accounts, processing transactions, and promoting member engagement through effective communication. Ideal candidates should have a high school diploma and preferably some experience in the financial industry. This position offers opportunities for career advancement and training within the organization.

Qualifications

• Prior experience in the financial industry preferred.
• Customer service background in a similar role is an asset.
• Must demonstrate effective listening and communication skills.

Responsibilities

• Provide consultative services on credit union products.
• Assist members with account opening, loan applications, and transactions.
• Promote member engagement and offer product referrals.

Skills

Interpersonal skills

Customer service

Technical proficiency

Education

High School diploma

Job description

Wescom Credit Union WeCare Foundation is hiring a Member Service Representative in Costa Mesa, California, to provide consultative services regarding credit union products. The role involves assisting members in establishing accounts, processing transactions, and promoting member engagement through effective communication. Ideal candidates should have a high school diploma and preferably some experience in the financial industry. This position offers opportunities for career advancement and training within the organization.