Member Experience Specialist — Gym Front Desk

West Sacramento Fitness, LLC; West Sacramento (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

West Sacramento Fitness, LLC is seeking a Member Services Representative to provide a superior member experience at West Sacramento, CA. You will greet members and guests, answer phones, sign up new members, and help manage accounts while maintaining a clean, welcoming club environment.

The role requires 18+ years old, a HS diploma, basic computer skills, and a positive, reliable attitude. Training and support come from the Club Manager and operations team.

Qualifications

• Front desk customer service experience preferred.
• Must be 18+ and have a HS diploma or GED.
• Ability to operate a computer and assist members.

Responsibilities

• Greet members, prospective members and guests with exceptional service.
• Answer phones and assist callers with questions.
• Check members into the system and sign up new members with rates.
• Take prospective members on tours and assist the Club Manager as needed.
• Assist in keeping the club neat and clean and perform daily cleaning tasks.

Skills

Customer service

Punctuality

Teamwork

Basic computer proficiency

Education

High School diploma/GED equivalent

Job description

West Sacramento Fitness, LLC is seeking a Member Services Representative to provide a superior member experience at West Sacramento, CA. You will greet members and guests, answer phones, sign up new members, and help manage accounts while maintaining a clean, welcoming club environment.

The role requires 18+ years old, a HS diploma, basic computer skills, and a positive, reliable attitude. Training and support come from the Club Manager and operations team.