Member Experience Specialist — Gym & Engagement

Paycom; Fort Smith (AR); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

PF Black Card membership

Growth opportunities

Job summary

Planet Fitness is seeking a high-energy Member Services Representative to welcome members, uphold a clean, judgment-free environment, and deliver outstanding service. You will act as a friendly first point of contact, helping members find the right services and information while promoting PF Black Card amenities.

Based in Fort Smith, Arkansas, this role requires reliability, a minimum age of 18, and physical ability to lift up to 50 lbs.

Qualifications

• Minimum age 18 years.
• Ability to lift up to 50 lbs.
• Comfortable working varied hours including weekends/holidays.

Responsibilities

• Greet members at welcome desk and check in.
• Introduce members to Black Card amenities.
• Maintain clean, safe, and welcoming club environment.
• Assist with tours and member enrollment.

Skills

Customer service

Communication

Teamwork

Education

High School diploma or GED

Job description

Planet Fitness is seeking a high-energy Member Services Representative to welcome members, uphold a clean, judgment-free environment, and deliver outstanding service. You will act as a friendly first point of contact, helping members find the right services and information while promoting PF Black Card amenities.

Based in Fort Smith, Arkansas, this role requires reliability, a minimum age of 18, and physical ability to lift up to 50 lbs.