Member Experience Specialist - Frontline & Transactions

Walmart Inc.; Columbus (GA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits (medical, vision, and?

401(k) and stock purchase plan

Company-paid life insurance

Paid time off (PTO and leave)

Disability benefits

Employee discounts

Live Better U education program

Other benefits per Walmart policies

Job summary

Walmart Inc. in Columbus, GA seeks a customer-focused associate for Sam's Club front-end operations. You will handle member interactions, process purchases, and guide self-service tools while maintaining a safe, organized shopping environment.

You will participate in training, handle returns, and support loss prevention efforts to ensure a smooth member experience. The role offers a competitive hourly wage and benefits per policy.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience working with mobile retail applications is preferred.

Responsibilities

• Provides member service and resolves member issues and concerns.
• Maintains the checkout area and processes member purchases.
• Assists with payments, returns, refunds, and exchanges per policies.
• Guides members on using self-service technology.
• Follows safety standards and conducts safety sweeps.
• Maintains entrances, zones areas, and assists with merchandise placement.
• Aids in training of Member Frontline Services associates.
• Ensures security and compliance with company policies.
• Delivers high-quality service to guarantee a positive shopping experience.

Skills

Retail experience including front end

Mobile retail applications

Job description

Walmart Inc. in Columbus, GA seeks a customer-focused associate for Sam's Club front-end operations. You will handle member interactions, process purchases, and guide self-service tools while maintaining a safe, organized shopping environment.

You will participate in training, handle returns, and support loss prevention efforts to ensure a smooth member experience. The role offers a competitive hourly wage and benefits per policy.