Member Experience Specialist — Frontline Service

Sam's West, Inc.; Lone Tree (CO); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Disability benefits

Employee discounts

Education benefits

Job summary

Sam's West, Inc. in Lone Tree, CO 80124-2547 is seeking a customer-focused associate to assist members at the front-end, operate checkout equipment, and support self-service technology.

You will resolve member questions, process purchases, and promote Sam's Club services while ensuring a welcoming, safe shopping environment. Training on programs and merchandise organization is provided.

Qualifications

• Retail experience with front-end equipment such as cash registers.
• Experience with mobile retail applications.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Provides member service and assists with purchases, payments, returns, refunds, and exchanges.
• Maintains the checkout area and destroys safety risks by following policies.
• Promotes Sam's Club products and services and guides members on self-service technology.
• Keeps the store tidy, organizes merchandise, and supports loss-prevention efforts.

Skills

Retail experience

Front-end equipment

Job description

Sam's West, Inc. in Lone Tree, CO 80124-2547 is seeking a customer-focused associate to assist members at the front-end, operate checkout equipment, and support self-service technology.

You will resolve member questions, process purchases, and promote Sam's Club services while ensuring a welcoming, safe shopping environment. Training on programs and merchandise organization is provided.