Member Experience Specialist | Front-End & Member Services

Walmart Inc.

Eau Claire (WI)

On-site

USD 23,000 - 34,000

Full time

17 hours ago

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Benefits offered by this job

Health benefits

401(k) matching

Stock purchase plan

Paid time off

Live Better U

Company discounts

Job summary

Walmart Inc. in Eau Claire, WI is seeking a Sam's Club Member Frontline Services associate. You will provide member service, operate front-end equipment, process purchases, and support self-service technologies.

The role emphasizes safety, merchandise presentation, and helping members with decisions. The position offers full-time hours with a wage range of 17.00–25.00 USD per hour, plus benefits such as health coverage, 401(k), stock purchase plans, and paid time off.

Qualifications

Retail experience including operating front end equipment such as cash registers.
Experience working with mobile retail applications.

Responsibilities

Provides member service and resolves member issues.
Keeps checkout area clean and organized and processes purchases.
Supports self-service technology and helps with payments, returns, refunds, and exchanges.
Ensures safety and adherence to company policies and procedures.
Assists with training of Frontline Services associates on processes and tools.
Maintains documentation and reports issues per policy.
Promotes Sam's Club products and services and helps members with decisions.
Maintains a safe shopping environment and verifies membership cards.