Member Experience Specialist — Front Desk & Training

Walmart; Lufkin (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off and family leave

Disability and life insurance

Job summary

Walmart in Lufkin, TX is hiring for a Sam's Club Front End Associate to deliver member service, process purchases, and promote products and services. You will guide customers on self-checkout tech and help locate items while maintaining a clean, safe environment.

The role emphasizes teamwork, policy compliance, and continuous learning through on-the-job training and program rollouts. Competitive pay and benefits support associates and their families.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications.
• Ability to follow policies, safety standards and procedures.

Responsibilities

• Provides member service and assists with purchases and returns.
• Maintains checkout area and processes transactions.
• Promotes Sam's Club products and services and guides self-service tech.
• Maintains a safe shopping environment and follows safety procedures.
• Assists with training Frontline Services associates on processes.
• Ensures proper handling of refunds and exchanges per policy.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Walmart in Lufkin, TX is hiring for a Sam's Club Front End Associate to deliver member service, process purchases, and promote products and services. You will guide customers on self-checkout tech and help locate items while maintaining a clean, safe environment.

The role emphasizes teamwork, policy compliance, and continuous learning through on-the-job training and program rollouts. Competitive pay and benefits support associates and their families.