Member Experience Specialist (Front Desk)

Planet Fitness; Hackettstown (NJ); On-site; USD 23,419 - 26,174; Part time

Job summary

A leading fitness organization is seeking a Member Services Representative in Hackettstown, NJ. The role involves delivering exceptional customer service, assisting members with inquiries, managing facility cleanliness, and contributing to a supportive team environment. Ideal candidates will have effective communication skills and a positive attitude toward helping others. The position offers competitive hourly pay ranging from $17 to $19, making it a fulfilling opportunity for individuals eager to promote a healthy lifestyle in a friendly setting.

Qualifications

• High level of customer service to members and guests.
• Ability to manage multiple tasks at the front desk.
• Attention to detail during cleanliness and organization tasks.

Responsibilities

• Greet members and provide exceptional service.
• Answer calls and assist with inquiries.
• Conduct member check-ins and tours of the gym.
• Maintain cleanliness of the facility.

Skills

Customer Service experience

Basic computer proficiency

Strong communication skills

Problem-solving mindset

Punctuality and reliability

Ability to work in a team

Job description

A leading fitness organization is seeking a Member Services Representative in Hackettstown, NJ. The role involves delivering exceptional customer service, assisting members with inquiries, managing facility cleanliness, and contributing to a supportive team environment. Ideal candidates will have effective communication skills and a positive attitude toward helping others. The position offers competitive hourly pay ranging from $17 to $19, making it a fulfilling opportunity for individuals eager to promote a healthy lifestyle in a friendly setting.