Member Experience Specialist – Financial Services

Alliance Catholic Credit Union; Taylor (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Life insurance

Short and long-term disability

Tuition reimbursement

Paid time off

Paid holidays

Job summary

Alliance Catholic Credit Union is looking for a dedicated Member Service Representative to join their team in Taylor, MI. This position involves assisting members achieve their financial goals through exceptional customer service. The ideal candidate should possess a high school diploma or higher and have 3-5 years of relevant experience. The role requires strong communication skills, proficiency in various software, and the ability to work effectively in a team. Benefits include health, dental, vision coverage, and more.

Qualifications

• Ability to assist members in achieving financial goals.
• Experience in consulting on new accounts and loan applications.
• Team player with a friendly and enthusiastic demeanor.

Responsibilities

• Provide exceptional customer service to members.
• Promote products and services that meet member needs.
• Identify referral opportunities to enhance member relationships.

Skills

Customer service experience

Verbal and written communication skills

Proficiency in Windows, Word, and Excel

Education

High school diploma or higher

3-5 years of credit union teller/customer service experience

Job description

Alliance Catholic Credit Union is looking for a dedicated Member Service Representative to join their team in Taylor, MI. This position involves assisting members achieve their financial goals through exceptional customer service. The ideal candidate should possess a high school diploma or higher and have 3-5 years of relevant experience. The role requires strong communication skills, proficiency in various software, and the ability to work effectively in a team. Benefits include health, dental, vision coverage, and more.