Member Experience Specialist - Evening PT with Benefits

Epicfitnessgroup; Michigan; On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Medical, Dental and Vision insurance

401(k) with employer match

Profit sharing program

Premium for night shift: $1/hour

FREE Black Card Membership

Employee Referral Bonus Program

EAP

Great growth opportunities

Set Schedule

Job summary

Planet Fitness is seeking a Customer Service Representative at EFG Belleville, MI to greet members and guests and provide a superior level of service in a friendly, welcoming environment.

The role includes answering phones, signing up new members, giving tours, handling billing updates, and maintaining a clean facility, while requiring punctuality and the ability to lift 45 pounds.

Join a team with great benefits, a set schedule, and career growth opportunities at Planet Fitness Belleville.

Qualifications

• Must be 18 years of age or older.
• Punctuality and reliability are essential.
• Customer service experience is preferred.
• Continuous standing and walking during shifts.
• Frequent in-person and phone communication with members and prospective members.
• Must be able to lift 45 pounds.

Responsibilities

• Greet members and guests and provide exceptional customer service.
• Answer phones and assist callers with questions.
• Check in members, give club tours and sign up new members, log amenities and handle updates and billing issues.
• Respond to member questions and concerns promptly and professionally.
• Maintain cleanliness of the facility, including bathrooms, equipment, and front desk area.

Skills

18+ years old

Punctuality

Customer service

Standing/walking

Phone communication

Lifting 45 pounds

Job description

Planet Fitness is seeking a Customer Service Representative at EFG Belleville, MI to greet members and guests and provide a superior level of service in a friendly, welcoming environment.

The role includes answering phones, signing up new members, giving tours, handling billing updates, and maintaining a clean facility, while requiring punctuality and the ability to lift 45 pounds.

Join a team with great benefits, a set schedule, and career growth opportunities at Planet Fitness Belleville.