Member Experience Specialist

Walmart; Clarksburg (WV); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and life insurance

Paid time off (PTO)

Employee discounts

Job summary

Sam's Club in Clarksburg, WV is seeking a front-line associate to provide member service, maintain the checkout area, and resolve member concerns. You will assist with payments, returns, and exchanges, while supporting guidance on self-service technology and product promotions.

The role includes following safety standards and helping maintain a safe shopping environment. Shifts may vary; the position offers competitive pay and benefits, with additional compensation opportunities.

Qualifications

• Retail experience that includes handling payments, returns, and exchanges.
• Experience operating front-end equipment such as cash registers.
• Familiarity with mobile retail applications and guidance for members.

Responsibilities

• Provide member service and maintain checkout area.
• Process purchases and assist with payments, returns, refunds, and exchanges.
• Assist members with self-service technology and new programs rollout.
• Promote Sam's Club products and services to members.
• Maintain a safe shopping environment and follow safety standards.

Skills

Retail experience

Front end equipment

Mobile retail apps

Customer service

Tools

POS system

Mobile apps (retail)

Job description

Sam's Club in Clarksburg, WV is seeking a front-line associate to provide member service, maintain the checkout area, and resolve member concerns. You will assist with payments, returns, and exchanges, while supporting guidance on self-service technology and product promotions.

The role includes following safety standards and helping maintain a safe shopping environment. Shifts may vary; the position offers competitive pay and benefits, with additional compensation opportunities.