Member Experience Specialist

Walmart Inc.; Owensboro (KY); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Life insurance

Paid time off

Job summary

Walmart is seeking a Customer Service Associate at Sam's Club in Owensboro, KY. The role focuses on member service, check-out operations, product promotion, and guidance on self-service technology.

You will handle purchases, payments, returns, and exchanges in line with store policies while maintaining a safe shopping environment. The position emphasizes teamwork, ongoing learning, and the delivery of excellent customer experiences in a fast-paced retail setting.

Responsibilities

• Provides member service and resolves issues at the checkout area.
• Maintains checkout and entrance areas and promotes Sam's Club products and services.
• Assists with payments, returns, refunds, and exchanges per policy.
• Guides members on self-service technology and purchases.
• Trains new Member Frontline Services associates on processes and tools.
• Ensures safety, security, and cleanliness of the store areas.

Skills

Retail experience

Front-end equipment

Mobile retail apps

Job description

Walmart is seeking a Customer Service Associate at Sam's Club in Owensboro, KY. The role focuses on member service, check-out operations, product promotion, and guidance on self-service technology.

You will handle purchases, payments, returns, and exchanges in line with store policies while maintaining a safe shopping environment. The position emphasizes teamwork, ongoing learning, and the delivery of excellent customer experiences in a fast-paced retail setting.