Member Experience Specialist

Walmart Inc.; Lexington (KY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Education benefits (Live Better U)

Job summary

Walmart in Lexington, KY is seeking a Customer Service/Membership Associate at Sam's Club. You will greet members, assist with purchases, and maintain the checkout area while promoting Sam's Club products and services. You will resolve member questions and guide customers on self-service technology.

You will also help with payments, returns, refunds, and exchanges, follow safety standards, and assist with keeping the store organized and secure while adhering to company policies.

Qualifications

• Retail experience including operating front end equipment.
• Working with mobile retail applications.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Provides guidance and support to members regarding self-service technology.
• Processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types.

Skills

Retail experience including front end

Mobile retail applications

Job description

Walmart in Lexington, KY is seeking a Customer Service/Membership Associate at Sam's Club. You will greet members, assist with purchases, and maintain the checkout area while promoting Sam's Club products and services. You will resolve member questions and guide customers on self-service technology.

You will also help with payments, returns, refunds, and exchanges, follow safety standards, and assist with keeping the store organized and secure while adhering to company policies.