Member Experience Specialist

Excel Fitness; Owasso (OK); On-site; USD 16,531 - 22,041; Full time

Job summary

Excel Fitness in Owasso, OK is seeking a team-focused employee to help maintain a clean, welcoming gym environment and provide excellent member service. You will assist with equipment usage, POS tasks, and member outreach while upholding policies and safety standards.

Role requires strong communication, attendance, and reliability. Training, CPR/AED certification, and the ability to stand for long periods are essential for success in this position.

Qualifications

• Must be at least 18 years old.
• High School Diploma or equivalent required.
• CPR Certification and AED Certification are required before working alone.
• Ability to stand for long periods and maintain energy throughout shifts.
• Strong communication skills with members and staff.
• Team-oriented, motivated, and well-organized.

Responsibilities

• Perform duties to maintain club cleanliness and atmosphere.
• Operate and assist members with equipment and amenities.
• Input and update member information in the POS tablets.
• Enforce club policies and address member infractions.
• Balance cash drawers daily.
• Assist with member promotions and outreach.
• Ensure compliance with state and federal laws and insurance requirements.
• Participate in team meetings and training.

Skills

Communication

Teamwork

Critical thinking

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Excel Fitness in Owasso, OK is seeking a team-focused employee to help maintain a clean, welcoming gym environment and provide excellent member service. You will assist with equipment usage, POS tasks, and member outreach while upholding policies and safety standards.

Role requires strong communication, attendance, and reliability. Training, CPR/AED certification, and the ability to stand for long periods are essential for success in this position.