Member Experience Specialist

Sam's East, Inc.; Nicholasville (KY); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off (PTO)

Education programs (Live Better U)

Employee discounts

Job summary

Sam's Club in Nicholasville, KY is seeking a team member to provide outstanding Member service, assist with purchases, and promote the value of the Club's products and services. You will process Memberships, upgrades, and related transactions while ensuring order accuracy and safety.

The role includes pulling and packing orders, maintaining safety standards, and supporting sales events to meet membership goals. Health/financial benefits, PTO, and education programs are part of the offering.

Qualifications

• Provides Member service by acknowledging the Member, identifying needs, and assisting with purchasing decisions.
• Handles membership processing, upgrades, and related transactions to meet membership goals.
• Adheres to safety standards and company policies in day-to-day operations.

Responsibilities

• Delivers Member-focused service by acknowledging needs and assisting with purchases.
• Processes Memberships, upgrades, and credit accounts; secures items and invoices.
• Operates in-store tasks including order pulling, packing, and ensuring order accuracy.

Skills

Customer service

Sales awareness

Team player

Job description

Sam's Club in Nicholasville, KY is seeking a team member to provide outstanding Member service, assist with purchases, and promote the value of the Club's products and services. You will process Memberships, upgrades, and related transactions while ensuring order accuracy and safety.

The role includes pulling and packing orders, maintaining safety standards, and supporting sales events to meet membership goals. Health/financial benefits, PTO, and education programs are part of the offering.