Member Experience Specialist

Vasa Fitness co; Littleton (CO); Presencial; USD 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Gym memberships

401(k) options

EAP (free services)

Paid time off

Medical/Dental/Vision

Parental leave

Descripción de la vacante

VASA Fitness is seeking a Member Experience Specialist at our Littleton, CO club. You will greet members, guide them through memberships and training options, and keep the front desk inviting and organized.

The role emphasizes friendly interactions, strong communication, and a proactive approach to sales and member satisfaction. This full-time position offers competitive pay with commission eligibility and growth opportunities within a vibrant fitness community.

Formación

• 1+ year of customer service experience, membership sales preferred.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsabilidades

• Greet members and guests warmly; create personal connections.
• Explain memberships, upgrades, and personal training options.
• Keep the front desk and club clean and organized.
• Meet sales goals through confident conversations and tours.
• Assist members with quick, helpful solutions.

Conocimientos

Communication skills

Multi-tasking

Customer service

Membership sales

Independent work

CPR certification (plus)

Descripción del empleo

$15.16 per Hour + Commission Eligibility!

Location

Littleton CO

Worker Category

At VASA Fitness, we're more than a gym--we're a community built on unity, passion, love, integrity, fun, and trust. We create UPLIFTing experiences for everyone through inclusive, accessible, and on-trend fitness. VASA is a place where lives are changed through authentic connections, growth, and support--for both members and team members.

HOW WILL YOU CHANGE LIVES?

As the first friendly face at the front desk, the Member Experience Specialist sets the tone for every visit. By greeting members warmly, creating personal connections, and keeping the club clean and organized, you make VASA feel like home. You'll also guide members on their fitness journey by sharing information about memberships, upgrades, and personal training options. Every interaction you have helps members feel valued, motivated, and excited to come back--changing lives one visit at a time.

WHAT'S IN IT FOR YOU?

When you join VASA, you'll find more than a job--you'll find a place to belong. Our people believe in our mission, are hard-working, have high standards, and give energy to others.

• COMPENSATION : Base rate of $15.16 per hour + commission with no cap!
• EARNING POTENTIAL:Top performers can earnover $32,000+ annually through wages and uncapped commission
• Wellness is a priority! All employees receive two complimentary gym memberships--one for you and one to share--plus discounted personal training sessions
• All employees are eligible to participate in 401(k) options, and the Employee Assistance Program -- FREE therapy, financial advising, legal advice, and more.
• 30+ hours/week: Paid Time Off, Medical / Dental / Vision benefits, and Paid Parental Leave
• CAREER GROWTH: Clear advancement opportunities into leadership and management positions with earning potential of $75.000+ annually

WHAT WE'RE LOOKING FOR:

• Strong communication skills and a professional approach
• Comfortable multi-tasking and working independently
• 1+ year of customer service, membership sales preferred
• Interest in health, wellness, and fitness
• Ability to pass a background check
• Bilingual skills or CPR certification are a plus

WHAT DOES SUCCESS LOOK LIKE?

• Guests and members feel welcomed with a smile and eye contact
• Memberships, upgrades, and personal training sales are achieved through confident conversations and tours
• Taking ownership to keep every area of the club clean (including bathrooms, front desk area, etc.), organized, and inviting
• Member needs are addressed quickly with helpful solutions
• Feedback is shared with leadership and used to improve the member experience

Job Description

We are proud to be a 'Great Place to Work' certified company!

Application Due Date 16/11/2026

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