Member Experience Specialist

Gather Federal Credit Union; Lihue (HI); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Paid Holidays

Birthday Time Off

Medical coverage

Vision coverage

Dental coverage

401(k) retirement plan

Paid Time Off

Weekend off

Educational reimbursement

Job summary

Gather Federal Credit Union in Hawaii is seeking a Teller to join our team. You will handle deposits and withdrawals, verify signatures, and post transactions while balancing the cash drawer daily.

The role emphasizes promoting credit union services and assisting members with account openings and ATM card orders. A high school diploma with six months teller experience or an Associate's degree is required; background checks and a pre-employment drug test are mandatory.

Qualifications

• Associate's degree or high school diploma with six months teller or cashier experience.
• Must pass background checks and pre-employment drug test.
• Ability to balance cash drawer daily.
• Strong interpersonal and customer service skills.

Responsibilities

• Receives checks and cash for deposits and posts transactions; verifies deposit amounts, and endorsability.
• Maintains accuracy; balances cash drawer and prepares daily bank deposit.
• Promotes and explains other credit union services (IRAs, certificates, safe deposit boxes, travelers checks, money orders, loans).
• Processes membership applications; determines eligibility; opens/verifies new accounts per policy.
• Processes ATM/check card orders and card fraud disputes.

Skills

Cash handling

Customer service

Balancing cash drawer

Communication

Education

Associate's degree

High School diploma + 6 months teller experience

Job description

Gather Federal Credit Union in Hawaii is seeking a Teller to join our team. You will handle deposits and withdrawals, verify signatures, and post transactions while balancing the cash drawer daily.

The role emphasizes promoting credit union services and assisting members with account openings and ATM card orders. A high school diploma with six months teller experience or an Associate's degree is required; background checks and a pre-employment drug test are mandatory.