Member Experience Specialist

Excel Fitness; Leesburg (VA); On-site; USD 50,000 - 60,000; Full time

Job summary

A fitness club is seeking Team Players to ensure a clean and safe environment while providing excellent member service. Responsibilities include monitoring facility cleanliness, conducting audits, and assisting with membership promotions. Candidates must be at least 18 years old and possess a High School Diploma. CPR and AED certifications are required within 30 days of employment. This position offers flexible hours and may be full-time or part-time.

Qualifications

• Must be at least 18 years of age.
• Must be comfortable standing for long periods of time.
• Ability to handle sensitive and confidential information.

Responsibilities

• Monitor and maintain club cleanliness and atmosphere.
• Conduct regular audits to ensure the club meets standards.
• Communicate with members and provide high-level service.
• Assist with club membership promotions and operational strategies.

Skills

Great communication skills

Critical thinking

Team-oriented

Motivated

Organizational skills

Proficient in Microsoft Office

Education

High School Diploma or equivalent

CPR Certification

AED Certification

Job description

A fitness club is seeking Team Players to ensure a clean and safe environment while providing excellent member service. Responsibilities include monitoring facility cleanliness, conducting audits, and assisting with membership promotions. Candidates must be at least 18 years old and possess a High School Diploma. CPR and AED certifications are required within 30 days of employment. This position offers flexible hours and may be full-time or part-time.