Member Experience Specialist

Walmart; Harvey (IL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Paid time off

Other benefits

Job summary

Walmart's Sam’s Club location in Harvey, LA is seeking a front-end associate to deliver member service, operate checkout equipment, and promote products and services. You will handle purchases, payments, returns, and exchanges, while maintaining safety and a welcoming shopping environment.

The role emphasizes assisting members with purchasing decisions, guiding them through self-service technology, and supporting training for frontline teams. Competitive hourly pay and benefits apply.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service. Maintains the checkout area and resolves member issues and concerns.
• Promotes Sam’s Club products and services and guides members on self-service technology.
• Processes member purchases and assists with payments, returns, refunds, and exchanges per policy.
• Follows safety standards, conducts safety sweeps, and reports unsafe situations.
• Maintains entrances, exits, and merchandise zones; assists members with selecting and transporting items.
• Completes documentation, prepares for emergencies, and supports training of frontline associates.

Skills

Retail experience

Front end equipment

Tools

Mobile retail applications

Job description

Walmart's Sam’s Club location in Harvey, LA is seeking a front-end associate to deliver member service, operate checkout equipment, and promote products and services. You will handle purchases, payments, returns, and exchanges, while maintaining safety and a welcoming shopping environment.

The role emphasizes assisting members with purchasing decisions, guiding them through self-service technology, and supporting training for frontline teams. Competitive hourly pay and benefits apply.