Member Experience Specialist

Fitness Ventures, LLC (Crunch Fitness); Lancaster (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Fitness Ventures, LLC (Crunch Fitness) is looking for a Member Services Representative in Lancaster, California. The MSR is the first point of contact for our members, responsible for creating a welcoming atmosphere, managing guest inquiries, and facilitating member services.

Ideal candidates should possess a high school diploma, CPR certification, and experience working with children. Join us to contribute to an inclusive, diverse workplace focused on member satisfaction.

Qualifications

• Obtain or maintain a valid Child/Infant CPR Certification.
• Experience working with children is preferred.
• Certifications as local/state laws require.

Responsibilities

• Greet all members & guests with a smile.
• Check in all members and guests according to company procedures.
• Maintain a clean and organized work area.
• Sell retail products and facilitate member services.
• Communicate special events to members.

Education

High school diploma or equivalent (e.g., GED)

Job description

Fitness Ventures, LLC (Crunch Fitness) is looking for a Member Services Representative in Lancaster, California. The MSR is the first point of contact for our members, responsible for creating a welcoming atmosphere, managing guest inquiries, and facilitating member services.

Ideal candidates should possess a high school diploma, CPR certification, and experience working with children. Join us to contribute to an inclusive, diverse workplace focused on member satisfaction.