Member Experience Specialist

Fitness Ventures, LLC (Crunch Fitness); Houston (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Fitness Ventures, LLC (Crunch Fitness) is looking for a Member Services Representative (MSR) in Houston, Texas. In this role, you will be the face of the facility, handling member inquiries and ensuring a positive atmosphere. Responsibilities include greeting members, answering phones, and maintaining organized workspaces.

Applicants must have a high school diploma and be at least 18 years old. Experience with children and CPR certification is preferred. This role is crucial for member satisfaction and overall service quality.

Qualifications

• Obtain or maintain a valid Child/Infant CPR Certification.
• Experience working with children.

Responsibilities

• Greet all members and guests with a smile.
• Check in all members and guests according to procedures.
• Maintain a clean and organized work area.

Education

High school diploma or equivalent (e.g., GED)

Job description

Fitness Ventures, LLC (Crunch Fitness) is looking for a Member Services Representative (MSR) in Houston, Texas. In this role, you will be the face of the facility, handling member inquiries and ensuring a positive atmosphere. Responsibilities include greeting members, answering phones, and maintaining organized workspaces.

Applicants must have a high school diploma and be at least 18 years old. Experience with children and CPR certification is preferred. This role is crucial for member satisfaction and overall service quality.