Member Experience Specialist

Fitness Ventures, LLC (Crunch Fitness); Katy (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Fitness Ventures, LLC (Crunch Fitness) in Katy, Texas is seeking a Member Services Representative (MSR) to be the face of our operation. As an MSR, you will handle guest questions, maintain a fun atmosphere, and engage with members during check-ins and service requests.

This role requires a high school diploma, CPR certification, and experience with children. Join us in creating an inclusive, supportive environment where you can thrive!

Qualifications

• Obtain or maintain a valid Child/Infant CPR Certification.
• Experience working with children.

Responsibilities

• Greet all members & guests with a smile.
• Check in all members and guests.
• Facilitate member requests or forward to a manager.
• Maintain a clean and organized work area.

Skills

Customer service

Communication

Sales

Child care experience

Education

High school diploma or equivalent

Job description

Fitness Ventures, LLC (Crunch Fitness) in Katy, Texas is seeking a Member Services Representative (MSR) to be the face of our operation. As an MSR, you will handle guest questions, maintain a fun atmosphere, and engage with members during check-ins and service requests.

This role requires a high school diploma, CPR certification, and experience with children. Join us in creating an inclusive, supportive environment where you can thrive!