Member Experience Specialist

Fitness Ventures, LLC (Crunch Fitness); Jurupa Valley (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Fitness Ventures, LLC (Crunch Fitness) is seeking a Member Services Representative (MSR) for its location in Jurupa Valley, California. This role serves as the first and last point of contact for our members, ensuring a welcoming and supportive atmosphere. The MSR will handle guest inquiries, manage check-ins, and facilitate member services.

Qualified candidates must possess a high school diploma or GED and maintain a valid Child/Infant CPR Certification. This position requires excellent communication skills and the ability to contribute to a positive club environment.

Qualifications

• Experience working with children is preferred.
• Valid Child/Infant CPR Certification required.
• Must be able to follow company policies and procedures.

Responsibilities

• Greet all members and guests with a smile.
• Check in members and guests according to procedures.
• Facilitate member requests or forward to a manager.
• Sell retail products and schedule member services.

Skills

Customer service

Communication

Attention to detail

Education

High school diploma or equivalent

Job description

Fitness Ventures, LLC (Crunch Fitness) is seeking a Member Services Representative (MSR) for its location in Jurupa Valley, California. This role serves as the first and last point of contact for our members, ensuring a welcoming and supportive atmosphere. The MSR will handle guest inquiries, manage check-ins, and facilitate member services.

Qualified candidates must possess a high school diploma or GED and maintain a valid Child/Infant CPR Certification. This position requires excellent communication skills and the ability to contribute to a positive club environment.