Member Experience Specialist

Planet Fitness; Lafayette (LA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Voluntary Life Insurance

Advancement Opportunities

Job summary

Planet Fitness in Lafayette, Louisiana is seeking a Customer Service Representative who will be responsible for new member sales and creating a positive member experience. The role involves greeting potential members, handling front desk tasks, and facilitating member services issues. Ideal candidates will have strong customer service skills, basic computer proficiency, and a good work ethic. The position offers numerous benefits including health insurance and advancement opportunities.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet potential members providing a great customer experience.
• Handle front desk tasks and answer phone calls.
• Facilitate member services issues.

Skills

Customer Service Skills

Basic Computer Proficiency

Job description

Planet Fitness in Lafayette, Louisiana is seeking a Customer Service Representative who will be responsible for new member sales and creating a positive member experience. The role involves greeting potential members, handling front desk tasks, and facilitating member services issues. Ideal candidates will have strong customer service skills, basic computer proficiency, and a good work ethic. The position offers numerous benefits including health insurance and advancement opportunities.