Member Experience Specialist

CommonSpirit Health; Kearney (NE); On-site; USD 30,000 - 42,000; Full time

Job summary

CHI Health Good Samaritan in Kearney, Nebraska is seeking a Member Services Representative to provide friendly, efficient service to patients and visitors. You will be the first point of contact, helping with information, registrations, scheduling, and program inquiries.

This role emphasizes active listening and clear communication, with responsibilities at the front desk, managing membership records, supporting Pro Shop and Energy Stop services, and assisting with events to enhance patient and

Qualifications

• High school graduate or equivalent.
• CPR/Basic Life Support certification required within 6 months.
• Experience in customer service preferred.

Responsibilities

• Provide customer service, check in members and troubleshoot issues.
• Compile and process information for the Wellness Center, maintain records.

Skills

Customer service

Active listening

Verbal communication

Problem solving

Education

High School Diploma or GED

Job description

CHI Health Good Samaritan in Kearney, Nebraska is seeking a Member Services Representative to provide friendly, efficient service to patients and visitors. You will be the first point of contact, helping with information, registrations, scheduling, and program inquiries.

This role emphasizes active listening and clear communication, with responsibilities at the front desk, managing membership records, supporting Pro Shop and Energy Stop services, and assisting with events to enhance patient and