Member Experience Specialist

Sam's East, Inc.; Irving (TX); On-site; USD 48,712,000 - 71,635,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Life insurance

Paid time off

Job summary

Walmart in Irving, TX is seeking staff for front-end roles at Sam's Club. You will provide member service, maintain the checkout area, and help with purchases, returns, and exchanges while upholding store safety standards.

Ideal candidates will have retail experience, be comfortable with self-service technologies, and assist members in decision making and locating products. The role involves teamwork and maintaining a welcoming store environment.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Provides guidance and support to members regarding self-service technology.
• Processes member purchases.
• Assists with payments, returns, refunds, and exchanges per company policies.
• Follows safety standards and conducts safety sweeps.
• Maintains a safe shopping environment.
• Corrects and reports unsafe situations to management.

Skills

Retail experience including operating

Mobile retail applications experience

Job description

Walmart in Irving, TX is seeking staff for front-end roles at Sam's Club. You will provide member service, maintain the checkout area, and help with purchases, returns, and exchanges while upholding store safety standards.

Ideal candidates will have retail experience, be comfortable with self-service technologies, and assist members in decision making and locating products. The role involves teamwork and maintaining a welcoming store environment.