Member Experience Specialist

Walmart Inc.; Houston (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Sam's Club in Houston, TX is seeking staff for member services roles at Sam's Club. The position involves assisting members, maintaining the checkout area, and guiding customers with self-service technology, while enforcing safety standards and store policies.

Shifts may vary and an hourly pay range of $17.00–$25.00 is offered, with potential performance-based bonuses and benefits. This role supports customer experiences and store operations at Sam's Club #4721.

Qualifications

• Provides member service and resolves member issues.
• Maintains the checkout area and processes member purchases.
• Assists with payments, returns, refunds, and exchanges.
• Guides members on self-service technology.
• Follows safety standards and company policies.
• Helps with training and rollout of new programs.

Responsibilities

• Provides member service and resolves member issues.
• Maintains checkout area, processes member purchases, and assists with payments and refunds.
• Assists with training of front-line associates on company processes and procedures.
• Ensures area of responsibility is maintained and merchandise is organized.
• Maintains a safe shopping environment and reports unsafe conditions.

Job description

Sam's Club in Houston, TX is seeking staff for member services roles at Sam's Club. The position involves assisting members, maintaining the checkout area, and guiding customers with self-service technology, while enforcing safety standards and store policies.

Shifts may vary and an hourly pay range of $17.00–$25.00 is offered, with potential performance-based bonuses and benefits. This role supports customer experiences and store operations at Sam's Club #4721.