Member Experience Specialist

Walmart Inc.; El Monte (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) matching and stock purchase

Paid time off and leave benefits

Live Better U education program

Job summary

Walmart Inc. in El Monte, CA is seeking a Sam's Club associate to provide member service and operate the checkout area. You will assist with purchases, payments, returns and exchanges while guiding members on self-service technology in a fast-paced club setting.

The role emphasizes safety, loss prevention, training of frontline staff, and maintaining a inviting shopping environment with strong customer focus and teamwork.

Qualifications

• Retail experience including operating front end equipment and using mobile retail applications.
• Experience with cash registers and member services preferred.
• Ability to work varying shifts and handle payments, returns, and exchanges per policies.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns and guides members on self-service technology.
• Processes member purchases, assists with payments, returns, refunds, and exchanges.
• Follows safety standards and conducts safety sweeps.
• Maintains entrance and exit areas and ensures a safe shopping environment.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Walmart Inc. in El Monte, CA is seeking a Sam's Club associate to provide member service and operate the checkout area. You will assist with purchases, payments, returns and exchanges while guiding members on self-service technology in a fast-paced club setting.

The role emphasizes safety, loss prevention, training of frontline staff, and maintaining a inviting shopping environment with strong customer focus and teamwork.