Member Experience Specialist

Walmart; Dover (DE); On-site; USD 37,000 - 54,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase plan

Life insurance

Paid time off (PTO) and parental leave

Short- and long-term disability

Job summary

Walmart is seeking a front-end associate at Sam's Club in Dover, DE. You will provide member service, process purchases, verify memberships, and guide customers in choosing products while maintaining a clean, secure checkout area.

Responsibilities include training teammates on processes and technologies, handling returns, and promoting club services. Competitive pay and benefits are offered, with an emphasis on customer-first service and teamwork.

Qualifications

• Retail experience and ability to operate front-end equipment.
• Experience with mobile retail apps.
• Willingness to learn company policies and procedures.

Responsibilities

• Provide member service and process purchases.
• Maintain checkout area and resolve member issues.
• Promote Sam's Club products and services to members.
• Assist with training on processes and new technology.
• Handle returns, refunds, and exchanges per policy.
• Maintain safety and security in the store environment.

Skills

Retail experience

Mobile apps

Tools

Cash register

Job description

Walmart is seeking a front-end associate at Sam's Club in Dover, DE. You will provide member service, process purchases, verify memberships, and guide customers in choosing products while maintaining a clean, secure checkout area.

Responsibilities include training teammates on processes and technologies, handling returns, and promoting club services. Competitive pay and benefits are offered, with an emphasis on customer-first service and teamwork.