Member Experience Specialist

Walmart; Dayton (OH); In loco; USD 23.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

401(k) plan

Paid time off

Disability coverage

Employee discount

Education assistance (Live Better U)

Descrizione del lavoro

Walmart is seeking a front-end associate at Sam's Club in Dayton, OH to deliver exceptional member service and operate checkout technology. You will help customers with purchases, handle payments, returns, and exchanges, and maintain a safe, well-organized store environment.

The role emphasizes teamwork, integrity, and a commitment to customer satisfaction, with opportunities for training through Live Better U and additional Walmart programs that support career growth.

Competenze

• Retail experience including operating front end equipment (cash registers) and apps.
• Ability to assist with payments, returns, refunds and exchanges per policy.
• Excellent member service and communication skills.

Mansioni

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns and promotes Sam's Club products.
• Guides members regarding self-service technology and processes purchases.
• Assists with payments, returns, refunds, and exchanges per company policy.
• Maintains safety standards and assists with safety sweeps.
• Trains Frontline Services associates on processes and procedures.
• Ensures area is organized and merchandise is properly zoned and displayed.
• Completes work with collaboration across managers, associates, and partners.

Conoscenze

Retail experience

POS/cashier operations

Mobile retail apps

Descrizione del lavoro

Walmart is seeking a front-end associate at Sam's Club in Dayton, OH to deliver exceptional member service and operate checkout technology. You will help customers with purchases, handle payments, returns, and exchanges, and maintain a safe, well-organized store environment.

The role emphasizes teamwork, integrity, and a commitment to customer satisfaction, with opportunities for training through Live Better U and additional Walmart programs that support career growth.