Member Experience Specialist

Planet Fitness-United Fitness Partners; Belle Vernon (Fayette County); On-site; USD 26,000 - 32,000; Full time

Job summary

Planet Fitness - United Fitness Partners is seeking a high-energy Member Services Representative at the Belle Vernon club to greet members, check in guests, and deliver a welcoming, judgment-free experience while promoting PF Black Card benefits and fitness programs. You will help create a clean, inviting environment and support the team with tours and member enrollment.

Qualifications include a High School diploma or GED and a strong passion for helping others.

Qualifications

• Minimum age 18 years.
• High School diploma or GED.
• Passion for helping others.
• Physical ability to lift up to 50 lbs and perform related tasks.

Responsibilities

• Greet and assist members at the welcome desk.
• Check in members and provide a warm, efficient experience.
• Introduce members to Black Card amenities and fitness programs.
• Assist with tours, enroll new members, and support club responsibilities.
• Maintain a clean, safe, and inviting environment.
• Support scheduling and member engagement, including weekends and holidays.

Skills

Passion for helping others

On-time dependability

Customer service mindset

Education

High School diploma or GED

Job description

Planet Fitness - United Fitness Partners is seeking a high-energy Member Services Representative at the Belle Vernon club to greet members, check in guests, and deliver a welcoming, judgment-free experience while promoting PF Black Card benefits and fitness programs. You will help create a clean, inviting environment and support the team with tours and member enrollment.

Qualifications include a High School diploma or GED and a strong passion for helping others.